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Question:
Have an app that keeps crashing and the APS is showing WER errors.

Answer:
When a specific app is crashing, you can set a Windows Error Reporting (WER) registry settings to collect a dump in C:\temp when WER detects an application crash.

Windows Error Reporting (WER) - full user-mode dumps:

IMPORTANT: If you are NOT familiar with editing registry, PLEASE contact your local IT/Network Admin for assistance.

1. Open registry.exe and create the following key if it does not exist: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps

2. Under the LocalDumps key, create a DWORD value called DumpType and set its value to 2. This will create a full memory dump.

3. Under the LocalDumps key, create a String value called DumpFolder and set its value to the directory where memory dumps will be stored. Make sure the folder is a location the crashing process has permission to write to. We recommend using: C:\temp.

Depending on the file size, you maybe able to zip the dump file and email back to us or you can upload and provide us with a download link. Example upload to DropBox, Google Docs, etc.. Or we can provide you with an upload link.