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Problem:
Getting error GO-Global faled to connect, unable to connect to host, or other connection error.

Answer:
Most common is a Bug Check Error (BSOD) was detected from the previous system sgtart and the GO-Global driver has been disabled. To resolve this problem, delete the DBCM.bin file by going to:

C:\Windows\system32\DRIVERS\ folder. Then restart the computer.

Optional, if you wish to prevent a Bug Check from disabling GO-Global in the future, create a DWORD registry value. PLEASE check with your IT Admin before making this change. You are responsible to ensure it is created correctly.

[\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ggse\DBCM_Disabled] and set it to 0x00000001. (Diagnostic DBCM bits 0x007f0000)

If you have questions or experiencing an issue, please run the Support Request Wizard and email CustomerService@Resource-Dynamics.com

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